يعيش FAQ الدعم
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F.a.q

1 How long will Uniex work?
Uniex has been operating in the mining market since 2019 and is gaining more and more popularity among miners around the world every day. Due to the continuous updating of equipment and the introduction of the latest cryptocurrency mining technologies the company has a positive development dynamics regardless of the value of the cryptocurrency rate and the network complexity.
2 What payment systems can I use working with Uniex?
In order to make financial transactions on the Uniex website for example to replenish an account or withdraw profits you can use the payment systems Bitcoin, Bitcoin Cash, Ethereum, Ethereum Classic, Litecoin, Dogecoin, Payeer, Perfect Money.
3 What currencies can I obtain working with Uniex?
We implemented cryptocurrency mining using three mining algorithms: SHA-256, Ethash and Scrypt. You can mine cryptocurrencies such as Bitcoin, Bitcoin Cash, Ethereum, Ethereum Classic, Litecoin, Dogecoin. It is worth noting that you can exchange the profit you earn for USD.
4 How to start earning?
Start earning money is very simple. In order to make a profit with Uniex it is enough to replenish your account balance, buy power and set cryptocurrency mining which can be obtained using the purchased power.
5 Minimum amount for profit withdrawal
Uniex has set a minimum withdrawal amount 0.001 BTC, 0.015 BCH, 0.03 ETH, 0.5 ETC, 0.1 LTC, 2000 Doge, 2.5 USD. Each user who invested in Uniex can order a withdrawal of profits as soon as the minimum amount is reached on his balance.
6 Minimum deposit amount
The minimum amount that you can transfer to your balance is set to 0.001 BTC, 0.015 BCH, 0.03 ETH, 0.5 ETC, 0.1 LTC, 1500 Doge, 5 USD. If you send an amount that is less than the specified value, the transfer will not be credited to the balance.
7 Minimum amount to power purchase
We provide the lowest possible thresholds for the purchase of power. However, there are still certain limits on the purchase. The minimum amount to buy power is 300 GH/s for SHA-256 algorithm, 20 MH/s for Scrypt algorithm and 3 MH/s for Ethash algorithm.
8 How to reinvest from balance?
Uniex has implemented comfortable functionality for partners who want to reinvest funds. You can do it right from balance. To do this, enter your personal account and in the "Buy power" section make a purchase of power using the amount from the balance.
9 How long does purchased power works?
From the moment you set the mining using the purchased power, mining power works on an unlimited basis.
10 Can I return my investment or sell the purchased power?
In order for the investment start making a profit you need to buy power. Sale of mining power is not provided.
11 Is it possible to transfer the purchased power to another user?
Mining power can't be transferred to other users.
12 How does a partner program work?
Uniex encourages partners who invite new platform members. Special referral program which has 2 levels has been developed. Each mining power purchase by your direct partner (level 1 referral) brings you 7% of its purchase amount. In addition, your tier 2 partners bring another 1% of each purchase. All rewards are credited to the balance in the currency that was used for the purchase.
13 Do I need to be permanently “online”?
No. Equipment which provides mining power is located at a mining farm. You need to purchase mining power and install the mining of the desired currency. After that you can close the site and even turn off your device. Your equipment located at the mining farm will continue to work and bring you profit.
14 How to exchange mined cryptocurrency for USD?
In order for our partners to have profitable opportunities to immediately withdraw profits in USD we implemented the function of exchanging the obtained cryptocurrency for USD. Enter the "Balance" section in your personal account and select the “Exchange” tab to exchange obtained currency for USD. Please note that the amount you can exchange must be equivalent to 0.10 USD or more. Exchange commission is 12%.
15 How to calculate profit?
In order to calculate profit with current rates, total hash rate and network complexity you can use the profitability calculator. The calculator is located on the main page of the site.
16 How quickly profit withdrawal requests are processed?
Each withdrawal request must be reviewed manually. The time for consideration of requests is up to 48 hours from the date of filing. If after 48 hours you have not received a withdrawal you should contact the support service with a request to check the status of your payment.
17 How to change the password for an account?
If you want to change the password to a more secure one or if you notice that your password is compromised, you need to create a new password. If you are logged in visit the Settings section, specify your old password and set a new one. If you are not logged into your account and do not remember the password, you need to use the password recovery form. Click on "Login/Registration" button and select "Forgot the password?". In the password recovery form you need to specify your username and mail which you used during registration. A message with a new password will be sent to this email. Please note that if the email address used for registration is incorrect the letter will not arrive. Changing mail is not possible because this information is stored on a third-party server to which the site administration does not have access.
18 What violations may cause the account blocking?
Violation of the rules for using the site such as insulting site users or representatives of the administration, artificially increasing the number of referrals in order to abuse the referral program, attempts to hack the site and disrupt its performance may lead to a temporary, and in some cases permanent blocking of the account.
19 Do you have a question that is not answered in the FAQ?
If you carefully studied the FAQ but did not find the answer to your question you should contact support. Our employees will help you.
20 How to replenish the balance?
In order to start earning with Uniex you need to replenish your balance and buy cryptocurrency. To do this you need to log in to your personal account. Click on your username in the upper right corner to enter your personal account. In the “Balance” section at “Replenish” tab select the currency whose balance you want to replenish and click the “Make a deposit” button. If you choose cryptocurrency a wallet will be generated to which you must send the transfer within an hour. Please note that for automatic crediting it is necessary that the amount you send matches exactly the amount of the transfer. Otherwise the help of the support service will be required to credit the transfer. If you choose to deposit in USD you will be redirected to the site of the payment system for the transfer.
21 How to buy power for mining?
After you have replenished the balance you need to purchase power for mining. This item is very important as it determines which cryptocurrencies you can mine. Power is available for three mining algorithms: SHA-256, Scrypt and Ethash. In order to buy power, log in to your personal account and select the “Buy the power” section. Choose one of the three mining algorithms. This is a responsible choice since it will be technically impossible to change the algorithm in the future. After you have chosen the algorithm indicate the currency you want to spend on the purchase of mining power as well as the amount. Check the selected algorithm, currency and amount. Make sure that you enter the correct data. Then click the “Buy the power” button.
22 How to start mining?
Mining power has already been bought but it still does not bring you profit? In order to start making profit enter the “Mining” section, find the mining algorithm for which you bought power and set the percentage of mining by dragging the slider by the required number of percent. You can mine 2 currencies at once on one algorithm. To do this distribute the power between the two currencies as a percentage. To change the choice of currency you need to drag the mining slider for the selected currency to 0% and then set the required currency for mining.
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